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Shipping/Returns

International Buyers – Please Note: 

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

 

 

We want you to be completely happy! If for any reason you are not happy with your purchase we will gladly accept returns (excluding swimwear, underwear and intimate bottoms).

  • -Items must be returned within 30 days of purchase in original, unworn, unwashed, undamaged, unused, and with all original tags attached
  • -Item(s) must be returned in original condition within 30 days. 
  • -If there are any signs of wear, heavy perfumes or smoke the item will be mailed back to you. 
  • -Used merchandise can not be returned.  
  • -Please allow up to 5 days from the time we receive your return for processing your refund.
  • -Your payment will be refunded in full less 15% Restocking Fee(on total sale price). Items priced over $150 will receive 10% Restocking Fee Charge.
  • -There is no returns for international orders.

 

 

How do I return or exchange my order?

To request a return or exchange use the chat below or leave us a message. Please provide us with your Order # as well as the items and reason you wish to return or exchange them. 
 
Refunds will be credited to your credit card and append to the original order/transaction less any applicable restocking/shipping fees.
 
Product exchanges are placed as a new order once the exchange is received and processed. To speed up the process we recommend placing a new order for the exchange items(which is what we will do anyway but when the return is received) and making note of that in the order comments at checkout.